Privacy Policy - ClearanceJobs Information Center

ClearanceJobs.com and DHI Group, Inc. are committed to safeguarding the privacy of our users while providing personalized career management services on our websites.

Note: Any reference to "we," "us", "our website" or ClearanceJobs are references to the www.clearancejobs.com site (the "Website"). ClearanceJobs provides links to the websites of many other companies to which this policy does not apply. We cannot, and do not, assume responsibility for the privacy or information policies, practices or actions of any third parties.

This Privacy Policy applies to www.clearancejobs.com. We at ClearanceJobs are committed to good privacy practices regarding your personal information. Your loyalty as a job seeker, customer or visitor is important, and we hope that our concerns regarding your privacy, as described in this policy (the "Privacy Policy" or "Policy"), demonstrate our commitment to making your experience with ClearanceJobs an enjoyable and satisfying one.

Although we respect the privacy of all those who visit our Website (“visitors”) and use our online services, we do collect information from our visitors, including job seekers and customers. This Privacy Policy governs your interaction with the Website and your registration for and use of our online services (collectively, the "Services"). This Privacy Policy describes how we collect, use, share, and secure the personal information you provide us, and it also describes your choices regarding use, access and correction of your personal information. Except as set forth within this Privacy Policy and our Terms of Use Agreement and other published guidelines, we do not release personal information about our members and visitors without their permission.

The information we gather.

Information you provide us:

In certain areas of the Services, such as those in which you complete a profile, submit your resume, create a new account, or enter ClearanceJobs-sponsored contests or promotions, we may request that you provide us with certain personal information, such as your e-mail address, first and last name, postal zip code, profession, or work experience, and occasionally any federal security clearance; you may provide your race and nationality as well. We will, in such situations, seek to identify which informational items are required and which are optional.

Job seekers should post profiles and resumes on our Website only if they wish such information to be viewed by our customers. At any time, job seekers may elect that their profile and resume not be searchable by our customers by logging into their account and changing the status of their profile or, if that is not possible, they may contact us at support@clearancejobs.com and we will make the change for them.

In addition, job seekers may elect to make their profile searchable by our customers on a confidential basis only. In this case, the user's name and contact information will not be displayed to customers performing searches on the Website. If the customer desires to contact the confidential job seeker regarding an employment opportunity, they will send an email to the job seeker through our system. We will forward the email to the seeker's email address. The seeker's email address will not be provided directly to the customer. When posting a resume confidentially, it is the job seeker's responsibility to ensure that their contact information is not included within their resume attachment.

Information we collect passively:

When visitors use the Services, we passively collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which links were "clicked." Collecting such information involves the collection and logging of IP addresses, operating system, Internet Service Provider (ISP) and browser software used by each user of the Services.
The information we collect helps us identify the most popular areas of our Website and determine the effectiveness of our promotional activities. In addition, we may disclose some of this information to advertisers to inform them of the number of people who have seen and/or clicked through their advertisements in the aggregate. We collect information in part through the use of "cookies" - that is, small text files placed on your computer's hard drive - that help us determine the type of content and pages to which you link, the length of time you spend at any particular area of the Services, and the Services you choose to use.
Tracking Technologies: Technologies such as cookies, pixels, beacons, tags and scripts are used by ClearanceJobs and our partners, analytics, and service providers. These technologies are used generally for analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole.
Cookies: We use cookies on the Sites. A "browser" or "HTTP" cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to a user based on a user's browsing program. ClearanceJobs may use browser cookies to personalize a user's pages at our Sites, to remember a user when the user registers for products or services, for fraud prevention, or to track visits to our Sites. If a user does not want ClearanceJobs or its partners to deploy browser cookies in the user's browser when the user visits the Sites, the user may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program. Rejecting cookies may affect a user's ability to use some of the products, features, functions, or services on our Sites.
Pixels: Our ad management partner, DoubleClick, uses pixels, or transparent GIF files, to help manage online advertising. These files enable our ad management partner to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our Sites. The information collected does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.google.com/privacy/ads/.
Web beacons: We and third party advertising companies use web beacons. A web beacon is a string of code that provides a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data, or determining how many times a specific web page has been viewed. Web beacons enable ClearanceJobs to recognize a browser's cookie when a browser visits a Site, and to learn which banner ads bring users to each Site. For example, when a user visits a web page, the code for the page may include instructions to go to another server to gather a single pixel graphic image. Web beacons are not placed on a user's computer. ClearanceJobs's third party advertising companies use web beacons to help manage and optimize online advertising.
Interest-Based Advertising - The ads appearing on the Sites may be delivered to visitors by third parties, such as Google. The third party advertising technology that ClearanceJobs uses on the Sites uses information derived from a user's visits to the Sites to target advertising within the Sites. In addition, ClearanceJobs's advertisers may use other third party advertising technology to target advertising on the Sites. In the course of serving advertisements to the Sites, our partners may place or recognize a unique cookie on a user's browser. Information about users' visits to the Sites, such as the number of times users have viewed an ad (but not users' names, addresses, or other personal information), are used to serve ads to visitors. The use of cookies enables our partners to serve ads to users based on such user's visit to the Sites and other sites on the Internet. As with other cookies, and consistent with ClearanceJobs's policy on cookies stated above, the user may block or delete such cookies from the user's drive or memory. For more information about Google, Google's use of cookies, and how to "opt out" of Google's email/information lists, please click here: http://www.google.com/privacy_ads.html.
Opt-Out of Interest-Based Advertising - If you would prefer to not receive personalized ads, you may generally express your opt-out preference to no longer receive tailored advertisements. Please note that you will continue to see advertisements, but they will no longer be tailored to your interests. To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit 1) Digital Advertising Alliance (DAA)'s self-regulatory opt-out page at optout.aboutads.info, or 2) Network Advertising Initiative (NAI)'s self-regulatory opt-out page at optout.networkadvertising.org.
Log files: ClearanceJobs web servers may automatically log aggregate information, such as a user's IP address, domain name, browser type, date and time of access, and other log file data.

Links to Other Sites
This Privacy Policy applies only to information collected by this Website. This Website contains links to other sites that are not owned or controlled by this Website. Please be aware that we are not responsible for the privacy practices of such other sites. If you submit personal information to any third party websites, your information is governed by their privacy policies. We encourage you to read the privacy policy of any website you visit.

The Services are not available to children under 16 years of age. We do not knowingly collect personally identifiable information from children under 16 years of age.

Categories of Personal Information We Have Collected Within the last 12 Months:

We have collected the following categories of personal information regarding consumers within the last twelve (12) months:

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, address, telephone number, passport number, education, employment, and employment history (some personal information included in this category may overlap with other categories)
Identifiers such as your real name, alias, postal address, zip code, telephone number, email address, account name, or other similar identifiers
Unique and online identifiers such as device identifiers, internet protocol addresses, cookie identifiers, beacon identifiers, pixel tags or mobile ad identifiers or similar technology, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device
Commercial information that identifies or could reasonably be linked to you, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet or other electronic network activity information identifies or could reasonably be linked to you, such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement
Professional or employment-related information, such as current or past job history or performance evaluations
Location information, such as your specific, real-time physical location or precise movements while you access our sites or apps if you have enabled location services on your device
Protected classification characteristics under California or federal law, which includes age if 40 years or older, race, color, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, pregnancy or childbirth and related medical conditions), veteran or military status, genetic information (including familial genetic information)
Inferences drawn from personal information, such as person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

How we use the information we gather.

Please take some time to familiarize yourself with the different ways we use the information we gather. ClearanceJobs encourages all third parties involved, including but not limited to its advertisers, to adhere to our policies regarding the privacy of our visitors and members and to otherwise handle personal information in a responsible manner. Nevertheless, in the event you encounter any third party associated with, or who claims association with ClearanceJobs, who you feel is improperly collecting or using information about you, please contact support@clearancejobs.com. We will be happy to forward your message to the third party or contact the third party on your behalf.

How we use personal information you have provided us: We do not sell, re-sell or distribute for re-sale your personal information. Our customers may only use the information provided in resumes and profiles of job seekers to evaluate seekers' qualifications for the customer's open job opportunities. Job seekers should be aware, however, that ClearanceJobs has no way to control how a customer actually uses the service and how they use the resume and profile information. If you believe a ClearanceJobs customer is using personal information inappropriately, please notify ClearanceJobs at support@clearancejobs.com.
How we use passively collected information: We use information collected passively, as identified above, in aggregate form to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our visitors and members, and by measuring demographics and interests regarding specific areas of the Services. We may provide statistical information based on this data to advertisers, users, and other current and potential business partners. We may also use the aggregate data to inform these third parties as to the number of people who have seen and clicked through links to their websites.
While Processing Your Access Requests - We may disclose personal information to third parties to whom you or your authorized representatives direct us to disclose your personal information. We may disclose personal information to other parties identified by you when collecting your personal information before or at the time of collection, or to which you separately consented.
Subject to the foregoing, ClearanceJobs uses your personal information in several ways:

to administer the Services;
to customize various aspects of the Services to your preferences;
to determine which advertisements or sponsor messages will appear on your screen;
to send to you ClearanceJobs solicitations, product announcements, and the like that we feel may be of interest to you (you may "opt out" of receiving these materials, as provided below);
to send to you certain e-mail messages that are critical to your use of the Services, such as system status updates or order confirmations (because these messages contain important information, you may not be able to "opt out" of receiving such messages);
to send you certain e-mail messages from third party advertisers (you may "opt-out" of receiving these materials, as provided below). Such third-party advertisements are distributed by ClearanceJobs on behalf of the advertiser. ClearanceJobs does not disclose your email address to its advertisers. However, you will be interacting directly with the advertiser and will be subject to their privacy policy once you "click-through" on an advertisement.
to "pre-populate" forms that are displayed for the purpose of collecting individual data by ClearanceJobs and/or its sponsors (in no case will pre-populating a form automatically transfer any data to an advertiser or other third party - only if you voluntarily request that such data be transferred will any such transfer take place, e.g., by clicking the "Submit" button);
as may be necessary to support the operation of the Services, such as for billing, account maintenance, and record-keeping purposes;
to provide, support, personalize, and develop our website, applications, and product or service offerings;
to create, maintain, customize, service, and secure your account with us;
to audit our interactions with you, such as counting impressions or verifying the quality and effectiveness of content including ads;
to prevent malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity;
to maintain the safety, security, and integrity of our website, applications, products and services, databases and other technology assets, and our business, including the detection of security incidents;
to debug, identify, or repair errors or effectuate similar functional enhancements;
to develop, improve, and deliver marketing and advertising;
for internal uses such as research, analytics, development, audits, account management and security;
for legal and operational compliance purposes, such as monitoring whether our operations are effectively implementing this policy;
to engage in or enable internal uses consisted with our relationship with you, or compatible with the context in which you provided the information, such as internal research for technology development; and
For any other purpose described to you when collecting your personal information before or at the time of collection.

How we share the information

Sharing Information with Our Service Providers: We may provide your personal information to companies that provide services on our behalf to help us with our business activities such as processing credit card transaction, offering customer service, or operating a community forum. These companies are authorized to use your personal information only as necessary to provide these services to us.
Sharing Information with Our Customers: When a job seeker posts a profile or resume on the Website on a non-confidential basis, such information will be shared with our customers. (Note that at any time, job seekers may elect that their profile and resume not be searchable by our customers by logging into their account and changing the status of their profile or they may contact ClearanceJobs at support@clearancejobs.com and we will make the change for them.)

Please note that we cannot control the acts of users of the Services. All members and visitors should be aware that, when they disclose personal information in a resume or profile or other medium, the information may be collected and used by others to send that person unsolicited email from other parties outside ClearanceJobs. In the event that you encounter any ClearanceJobs user who is improperly collecting or using information about you or other users, please contact support@clearancejobs.com.

Other Disclosures of Information - Please note that ClearanceJobs reserves the right to disclose information submitted by or concerning any visitor or member as we reasonably feel is necessary to protect our systems or business. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; for example in response to a court order or a subpoena, or in response to a law enforcement or government agency's request. We also may disclose such information to third parties: (i) in connection with prevention of fraud, deception, or other malicious activities, (ii) where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, (iii) in situations that may involve violations of our terms of use or other rules, (iv) to protect our rights and the rights and safety of others, and (v) as otherwise required by law. We cooperate with law enforcement agencies in identifying those who may be using our servers or Services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution, or to suspend or terminate your membership in connection with any suspected illegal or infringing activity or if you are in violation of our Terms of Use Agreement or other published guidelines.
Merger, Acquisition or Sale - If ClearanceJobs is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. ClearanceJobs reserves the right to assign, sell, license, or otherwise transfer to a third party your personally identifiable information in connection with an assignment, sale, joint venture, or other transfer or disposition of any portion or all of ClearanceJobs's or its affiliated entities' assets or stock.
Opting Out of Promotional Materials: You may receive promotional materials from us about ClearanceJobs Services, or on behalf of ClearanceJobs' affiliates, advertisers, or other business partners. You may "opt out" of receiving such materials at any time in a variety of ways: by using the "opt-out" link included in each email, by changing your subscriptions preferences on the "user settings" page in your ClearanceJobs account or by contacting us at support@clearancejobs.com. If you have provided more than one email address to our service, you may continue to be contacted, unless you request to unsubscribe each email address you have provided. If you opted in to receive information directly from third parties, then you must contact those third parties directly to opt-out.
Internal Use: All information made available to ClearanceJobs may be made available to our agents or service providers, contractors and consultants, and professional advisors (such as attorneys or accountants), but only to the extent necessary for them to perform services on our behalf, and only under a duty of confidentiality.
Email to a Friend: If you choose to use our referral service to tell another person about a job, we will ask you for that person's email address. We will automatically send that person a one-time email inviting him or her to visit the site. We use this information for the sole purpose of sending this one-time email, and do not store these email addresses.

Security

The security of your personally identifiable information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at security@dice.com.

Surveys and Sweepstakes

Occasionally, ClearanceJobs may conduct surveys in order to better deliver advertisements and content and to better understand your needs relating to the Services. We will not share your survey information with any third party, except in aggregate form.

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We may use this information to notify contest winners and award prizes, to monitor Website use, to personalize the site, to send participants an email, and to measure participants' demographics, interests and opinions. We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personal information for any other purpose. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Social Media Features

Our Web site includes Social Media Features, such as Widgets, that run our site. This Feature may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Accessing, Deleting and Correcting Your Personal Information

If you would like to access your personal information, have your personal information removed from ClearanceJobs's database, or would like to correct an error in such information, please contact us at support@clearancejobs.com, and we will use reasonable efforts to comply with your request. Keep in mind, however, that there will be residual information that will remain within ClearanceJobs databases, access logs, and other records, which may or may not contain such personal information. The residual information will not be used for commercial purposes; if you have provided more than one email address to our service, you may continue to be contacted, unless you request to unsubscribe each email address you may have provided.

Accessing, Deleting, Correcting: Upon request, we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at support@clearancejobs.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
Data Retention: We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us at support@clearancejobs.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Blogs: Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@clearancejobs.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Testimonials: We post customer testimonials on our web site which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or remove your testimonial, you can contact us at support@clearancejobs.com.

Categories of Disclosure (as prescribed by the CCPA)

In the preceding twelve (12) months, we have disclosed the following categories of personal information, described above, to the categories of third parties listed here:

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, address, telephone number, passport number, education, employment, and employment history (some personal information included in this category may overlap with other categories)
Identifiers such as your real name, alias, postal address, zip code, telephone number, email address, account name, or other similar identifiers
Unique and online identifiers such as device identifiers, internet protocol addresses, cookie identifiers, beacon identifiers, pixel tags or mobile ad identifiers or similar technology, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device
Commercial information that identifies or could reasonably be linked to you, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet or other electronic network activity information identifies or could reasonably be linked to you, such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement
Professional or employment-related information, such as current or past job history or performance evaluations
Location information, such as your specific, real-time physical location or precise movements while you access our sites or apps if you have enabled location services on your device
Protected classification characteristics under California or federal law, which includes age if 40 years or older, race, color, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, pregnancy or childbirth and related medical conditions), veteran or military status, genetic information (including familial genetic information)
Inferences drawn from personal information, such as person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

You may request further information about our disclosures, as described below.

Access to Personal Information and Data Portability Rights (as prescribed by the CCPA)

Subject to certain exceptions, you have the right to request that we delete the personal information that we collected about you. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights (as prescribed by the CCPA)

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at 1.800.947.3574
Visiting https://about.clearancejobs.com/ccpa and completing our webform

Only you may make a verifiable consumer request related to your personal information.

Your request must provide information sufficient to permit us to reasonably verify you are the person about whom we collected personal information, or an authorized representative of that person. Your request also must include enough detail for us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Meetings Feature

If you choose to sync your Google calendar with ClearanceJobs Meeting, Additional Limits on Use of Your Google User Data: Notwithstanding anything else in this Privacy Policy, if you provide the App access to the following types of your Google data, the App's use of that data will be subject to these additional restrictions:

The App will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
The App will not use this Gmail data for serving advertisements.
The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App's internal operations and even then only when the data have been aggregated and anonymized.

Changes to this Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Note that, by using the Services, you signify your agreement to this Privacy Policy. If you do not agree to this Policy, please do not use the Services. Your continued use of the Services subsequent to changes to this Policy will mean that you accept the changes; therefore, please bookmark this page and review it periodically. If you have any questions regarding this Privacy Policy, or any other privacy issues in connection with the Services, please e-mail us at support@clearancejobs.com.

Questions?

Questions regarding this Privacy Policy should be directed to support@clearancejobs.com.

You may also contact us at:
ClearanceJobs
6465 South Greenwood Plaza Boulevard, Suite 400
Centennial, CO 80111

or by phone:
1-800-947-3574

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.